Find Your Answer

What Are Your Shipping Options?

We Offer Both The Courier Guy OR Pudo Locker Services

How Long Does Shipping Take?

Shipping Times Vary From 2 - 5 Days Depending On The Service You Choose And Your Location.

How Long Will My Order Take To Be Processed?

Orders Are Usually Processed And Shipped With In 24 Hours. Our Team Will Keep You Informed During The Process.

How Can I Track My Order?

Once Your Order Is Shipped, You'll Receive A Tracking Link Via Email. You Can Use The Link To Monitor Your Shipment's Progress.

What Is Your Return Policy?

You May Return Products Within 7 Days Of Receiving Your Order, Provided They Are In Their Original Unopened Packaging. See To Our Returns & Refunds Policy For More Info.

What Are Your Business Hours?

Our Business Hours Are Monday To Friday, 9 AM To 5 PM. We’re Closed On Weekends And Holidays.

What Will Happen When I Order On Weekends Or On Holidays?

Orders Can Be Received At All Hours Of The Day On Any Day. If However It Falls On A Weekend Or Holiday Then Your Order Will Simply Be Processed On The Next Coming Work Day.

What Are Your Ingredient Policies?

We Take This Very Seriously. Our Products Are Vetted To Be Pure And Of The Highest Quality. So Our Customers Can Feel Confident When Making A Purchase.

Don't See Your Question?

No Worries! Feel Free To Contact Us Via The Chat Bubble At The Right Hand Corner Of The Page Or Reach Out To Us At: Info@holisticllama.co.za